High Standards

Experience makes the difference. The officers and legal agents that are part of the AVALON TITLE AND ESCROW, LLC. network, go through what we believe to be some of the most rigorous processes in the industry. The AVALON TITLE AND ESCROW, LLC. Trusted Provider Seal validates the high quality standards required to be an AVALON TITLE AND ESCROW, LLC. officer.

Following are the requirements to qualify as an AVALON TITLE AND ESCROW, LLC. Trusted Provider:

  • An intensive initial due-diligence screening.
  • Background and credit checks.
  • Extensive review of applicant’s experience, business model, and policy loss history.
  • Licensing verification.
  • Conduct business according to our stringent independent agency standards.
  • Maintain honesty and integrity above all else.
  • Stay firmly customer focused.
  • Employ dedicated and well-trained associates.
  • Reconcile all escrow (trust/guaranty) accounts in a timely manner each month.
  • Maintain policies and procedures to ensure efficient and secure settlements.
  • Address consumer concerns in a timely fashion.
  • Maintain an acceptable policy loss ratio.
  • Issue title policies in a timely and compliant manner.
  • Report policies and remit payments promptly.
  • Maintain a business model that supports the long-term success of our corporation.
  • Comply with all local, state, national and international rules and regulations.
  • Adhere to all AVALON TITLE AND ESCROW, LLC. policies, procedures and underwriting bulletins.
  • Undergo strict ongoing monitoring.
  • Deloitte audits based upon risk model scoring.
  • Quarterly visits and detailed operational checklist by AVALON TITLE AND ESCROW, LLC. representative (20 points covered).
  • Random background and credit checks.
  • Policy inventory audits.
  • Comprehensive ongoing operational review of agency network by AVALON TITLE AND ESCROW, LLC. senior management.
  • Extensive training program for loss mitigation and loss avoidance.
  • CFPB compliance training with attendance certification.
  • Licensing verification.
  • Strive for 100% Customer Satisfaction

In addition, we exceed these requirements in our efforts to provide even higher quality service and protection, and use technology and services that help improve processes and reduce time and claims. Lenders and consumers can depend on our officers and agents to provide them with a quality experience throughout the transaction process consistent with the coverage provided in our guarantees.

Contact us today to learn more about the many ways AVALON TITLE AND ESCROW, LLC. is raising the bar, for your peace of mind.